What if I Want to Get Excess Telecom Free Service?
Excess Telecom is a telecommunications company and a wireless provider that was founded in 2016 in Hollywood, California. The company’s goal is to change wireless services and connect people without hassles. It is one of the fastest-growing wireless companies in the U.S. It is licensed in 47 states and has over 100000 customers in 21 states. Excess Wireless is also an ACP provider that offers free government services and connected devices to people in need.
If you wish to become an Excess Telecom ACP subscriber and thus receive free services (and a free device), all you have to do is to follow these simple steps:
- Check Coverage in Your Area: Excess Telecom offers nationwide coverage and a reliable network. It offers its services in numerous U.S. states, including Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Pico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. If you are a resident of any of these states, you can proceed to the next step.
- Check Your Eligibility: Excess Telecom only offers free services and devices to ACP-eligible customers. As such, you must meet certain eligibility criteria to get these benefits. You can see the Excess Telecom ACP eligibility criteria in the section ‘How to Get Excess Telecom Free Tablets?’ and check out the list of documents needed to prove your eligibility in the section ‘Which Documents Are Required for Excess Telecom Free Tablet Application?’.
- Contact Excess Telecom: Contact the provider by phone at +800-615-0898, via social media, or by chat on their official website and express your wish to receive their free services and devices.
- Choose Your Plan: Pick the service plan that best fits your needs and apply for it.
- Place Order, Active Your Plan, & Enjoy!: Finally, you can place your order, activate your plan, and enjoy your Excess Telecom free service.
What Services Does Excess Telecom Provide?
Excess Telecom offers both ACP and Lifeline assisted services for eligible customers.
Lifeline is a government assistance program by the FCC designed to make communication services more affordable for low-income consumers. It provides discounts on monthly telephone service and/or broadband internet service. Eligible households can receive a monthly discount on service of up to $9.25 ($34.25 for eligible households on Tribal lands). In addition, qualifying customers may also receive a free mobile device.
The Affordable Connectivity Program or ACP is a new government benefit program that has recently replaced the now-expired Emergency Broadband Benefit (EBB). It helps provide low-cost broadband service and internet-connected devices to low-income households. The benefit provides a discount of up to $30 (or $75 for eligible Tribal households) a month toward internet service. Certain ACP providers, including Excess Telecom, also offer a one-time discount of up to $100 to purchase a desktop computer, laptop, or tablet. According to the FCC rules, to receive the device discount, the eligible customer must contribute more than $10 and less than $50 toward the purchase price.
Excess Telecom eligible customers may receive free internet service and data, as well as a new Excess Telecom free tablet. The exact list of Lifeline and/or ACP benefits provided by Excess Telecom varies by state.
How to Get Excess Telecom Free Tablets?
To receive an Excess Telecom free tablet and service, you must qualify. To qualify, you must:
- First, be a resident of any of the states where Excess Telecom offers free tablets through their government assistance program (see the list of states in the first section).
- Secondly, be ACP-eligible. Only ACP-eligible customers can get a one-time discount on connected devices and thus an Excess Telecom free tablet (which is not completely free of charge, as according to the government rules, eligible customers must pay a co-pay of more than $10 and less than $50 to receive the device).
ACP eligibility criteria are FCC-determined, as such, most ACP providers have the same eligibility rules. To qualify, a household must have an annual household income at or below 200% of the Federal Poverty level. A household can also qualify if a household member participates in any of the following government or Tribal assistance programs:
- CalFresh, Food Stamps, or Supplemental Nutrition Assistance Program (SNAP)
- Federal Public Housing Assistance or Section 8
- Greater Avenues for Independence (GAIN)
- Healthy Families Category A
- Low Income Home Energy Assistance Program (LIHEAP)
- National School Lunch Program (NSL)
- Supplemental Security Income (SSI)
- Veterans & Survivor Benefits
- Women, Infants, and Children Program (WIC)
- Bureau of Indian Affairs General Assistance
- California Work Opportunity and Responsibility to Kids (CalWORKs)
- Food Distribution Program on Indian Reservations
- Head Start Income Eligible (Tribal Only)
- Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
- Temporary Assistance for Needy Families (TANF) also called: (CalWORKS, StanWORKS, WTW, GAIN)
- Tribal TANF
- Welfare-to-Work (WTW)
A household is also ACP-eligible if it is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program or if it received a Federal Pell Grant during the current award year.
Which Documents are Required for Excess Telecom Free Tablet Application?
During your Excess Telecom government assistance program application process, you will have to prove your eligibility. Based on the information you provide, the company will try to do so automatically. However, as they are often unable to do so, you must collect and perhaps provide certain documents that prove your eligibility. Depending on your eligibility criteria, you may be asked to provide any of the following documents:
To prove your income, you must provide an official document that includes your full legal name and your annual income. Document examples include:
- Prior year’s state, federal, or Tribal tax return
- Current income statement from your employer or a paycheck stub
- A Social Security statement of benefits
- Veterans Administration statement of benefits
- Unemployment or Worker’s Compensation statement of benefits
- Divorce decree
- Child support award
- A retirement/pension statement of benefits
To prove your government benefit program participation, you must provide an official document that includes your full legal name, the name of the qualifying program, the name of the establishment that issued the documents, and an issue date within the last 12 months or a future expiration date. Document examples include:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
- School documentation
You may be asked to verify your identity. To do so, you must provide an official document that includes your full legal name and date of birth. For example:
- S. government, military, state, or Tribal issued-ID
- Driver’s License or Passport (unexpired)
- Birth Certificate
- Certificate of Naturalization or U.S. Citizenship
- Permanent Resident or Resident Alien Card (unexpired)
You may also be asked to verify your address. To do so, you must provide an official document that includes your full legal name and your physical address. Document examples are:
- Government, State, or Tribal Issued ID (unexpired)
- Driver’s License
- Current Income Statement, Paycheck Stub, or W2
- Statement of Benefits from a qualifying program which contains your name and address
- Current Mortgage or Lease Statement
- Utility Bill
As only people who are 18 years old or older and emancipated minors can participate, emancipated minors must also provide an official document that proves their emancipated minor status, such as a court document or a certificate of emancipation.
How to Apply for the Excess Telecom Free Tablet and ACP?
The Excess Telecom free tablet and service application process is as simple as it can get. Just make sure to follow the steps listed below:
- Step 1: Make sure you are Excess Telecom free tablet and service eligible. To qualify, you must be a resident of one of the states where Excess Telecom operates. In addition, you must qualify for government assistance benefits. See the eligibility criteria in the section ‘How to Get Excess Telecom Free Tablets?’. You can also determine your eligibility with the National Verifier at usac.org/about/emergency-broadband-benefit-program/system-resources/national-verifier.
- Step 2: Get in touch with Excess Telecom. Explain that you wish to apply for an Excess Telecom free tablet and monthly service. The qualified representative will walk you through the process. You can contact the company’s customer service by phone at +800-615-0898, via social media, or by chat on their official website.
- Step 3: Choose your plan or apply for an Excess Telecom free tablet and service. To apply, go to .excesstelecom.com, enter your ZIP code in the provided box, and press ‘Learn More’. Afterward, follow the on-screen prompts to fill out the online application form. You will be required to provide certain personal information and documentation that proves your eligibility. Once your application gets approved, you will receive a notification email and a free tablet.
Which Model of Tablet Does Excess Telecom Offer for Free?
The Excess Wireless free tablet brand and model you may receive depends on state and availability. Excess Wireless does not reveal which tablet brands and models they offer. As such, customers are unable to know which device they will receive in advance. Nevertheless, you may be able to get some more information by contacting the company’s customer service.
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Are There Any Restrictions for Excess Telecom ACP?
Both Excess Telecom Lifeline and ACP programs come with a list of rules and restrictions, which must be followed if a customer wishes to continue receiving the benefits:
- Excess Wireless Lifeline/ACP program is limited to one connection per eligible household.
- Excess Wireless Lifeline/ACP program is non-transferable (it cannot be transferred to another household or individual, even if eligible).
- In order to enroll and receive the benefits, customers must meet the Lifeline/ACP eligibility criteria (listed above).
- In order to enroll and receive the benefits, customers must live in one of the states where the provider offers its services.
- In order to enroll and receive the benefits, customers must be at least 18 years old or emancipated minors.
- During the application process, subscribers may be asked to provide certain personal information, including a Social Security Number, in order to verify their eligibility.
- Subscribers can only receive Lifeline/ACP benefits from one provider at a time.
- Subscribers agree to notify the company of any address changes within 30 days.
- If a subscriber is no longer eligible, he or she will notify the company within 30 days.
- In order to continue receiving the benefits, subscribers must use the benefits at least once a month.
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Excess Telecom Free Tablet Related FAQs
Can I Replace My Excess Telecom Free Tablet if It Is Not Working or Damaged?
If your Excess Telecom device gets lost, stolen, damaged, or broken, the provider is not responsible, nor will it issue any refunds. You can purchase a replacement device at your own expense.
However, if the device you have received is malfunctioning (not due to your misuse of the device), you can return it within 14 days (limited warranty period) and you will receive a replacement tablet for free. For a defective device replacement, call Excess Telecom customer support at 1-800-615-0898.
How Good Are Excess Telecom Services?
Excess Telecom offers free high-speed internet plans and new tablets to eligible customers. It offers phone plans with a reliable nationwide network and it provides a responsive customer care service. As such, overall, Excess Telecom provides good services.
How Do I Know if I Am Eligible for Excess Telecom’s EBB Program?
Before the ACP program was launched on December 31, 2021, Excess Telecom participated in the now-expired EBB (Emergency Broadband Benefit) program, which was replaced by the Affordable Connectivity Program. As the EBB program is no longer available, you cannot be eligible for the program, nor can you enjoy its benefits. You can, however, qualify for the new ACP program instead. You can see whether or not you qualify by reviewing the eligibility criteria in the section ‘How to Get Excess Telecom Free Tablets?’ or by applying with the National Verifier at usac.org/about/emergency-broadband-benefit-program/system-resources/national-verifier.
Is Excess Telecom Offering Lifeline?
Yes. In addition to the Affordable Connectivity Program (ACP), Excess Telecom also offers Lifeline services. However, the Lifeline assistance program is limited to California state funding only.