Why Choose Q Link Wireless Compatible Phones?
Q Link Wireless is an American telecommunications company that provides free wireless services to Lifeline-eligible customers. The company, which is based in Florida, has been named the fastest-growing tech company in the U.S. in 2019. They offer prepaid phone services, affordable plans, and several high-quality mobile devices. In addition to selling their own phones from the most reputable brands, they also allow customers to bring their own compatible devices to their services.
In this article, you will find out everything you need to know about Q Link Wireless compatible phones. But first, let’s take a look at some of the benefits of Q Link Wireless.
Service
They offer an overall great service that allows customers to receive unlimited talk, text, and data, to bring their own devices and numbers, and even receive a new tablet. Unlike many other Lifeline providers, Q Link doesn’t provide free government phones, instead, they offer highly discounted upgrade phones for only $25. Their Lifeline service comes with no contracts, no monthly bills, and no fees.
Plans
Q Link Wireless offers a variety of very affordable plans with amazing features. The company’s Lifeline plans may vary by state.
- Their ‘Always On’ Lifeline plan includes unlimited talk and text, unlimited data, voicemail, caller ID, 3-way calling, and more.
Additional plans include:
- The $15 500 MB data bundle includes unlimited minutes, unlimited text, 500 MB of data, and international calling. The plan has 30 service days.
- The $25 1 GB data bundle includes unlimited minutes, unlimited text, 1 GB of data, and international calling. The plan has 30 service days.
- The $40 ($35 with auto refill) 3 GB data bundle includes unlimited minutes, unlimited text, 3 GB of data, and international calling. The plan has 30 service days.
- The $50 ($45 with auto refill) 5 GB data bundle includes unlimited minutes, unlimited text, 5 GB of data, and international calling. The plan has 30 service days.
- The $60 ($55 with auto refill) unlimited data bundle includes unlimited minutes, unlimited text, unlimited data, and international calling. The plan has 30 service days.
Q Link also allows their customers to add minutes, data, and international calls. You can learn more about their plans and purchase them at qlinkwireless.com/members/cart/quickpurchase.aspx?shop=bundles#.
Excellent network
Q Link Wireless is a mobile virtual network operator (MVNO) and as such it uses T-Mobile’s newly upgraded network, which allows customers to enjoy more nationwide coverage and faster speeds. T-Mobile has the country’s largest 4G LTE/5G network and covers over 99% of the entire U.S. population.
Reliable customer care
Q Link is also known for having great customer care service with fast and responsive professionals. They can be reached 24/7 via their reliable help center at support.qlinkwireless.com, contact form at qlinkwireless.com/members/support.aspx, and by phone at 1 (855) 754-6543.
How Do I Check My Phone Compatibility With Q Link Wireless?
As mentioned before, Q Link Wireless allows its customers to either buy a phone directly from Q Link or to bring their own compatible phone.
In case you decide to bring your own phone, you must make sure it is compatible with Q Link services and network. The phone must be unlocked and GSM/CDMA/LTE supported.
You can check whether your device is compatible with Q Link Wireless at qlinkwireless.com/byop.aspx. To do so, simply enter your device ID (ESN, IMEI, or MEID) and press ‘Continue’.
To find your devices ID, follow the instructions below:
- Find your iPhone’s ID by dialing *#06#. Your device ID (IMEI/MEID/ESN) will appear on the screen. If that doesn’t work, go to ‘Settings’, press ‘General’, then ‘About’, and scroll down to find your device ID. In the unlikely event that this also doesn’t work, try inserting a paper clip or SIM-eject tool into the hole beside the SIM card tray, eject the tray, and view the IMEI number on the tray.
- Find your Android’s ID by going to ‘Settings’ on your phone, pressing ‘About Phone’, and ‘Status’. Then, scroll down and find your device ID. The second option is to dial *#06# and the IMEI/MEID/ESN will appear on the screen. The third option is to remove the back cover and the battery and view the ID number.
- Find your Window’s device’s ID by going to the ‘Start’ screen, tapping the right arrow, pressing ‘Settings’, then ‘About’, and finally ‘More Info’. There you will be able to see your device ID. If this doesn’t work, remove the battery from your phone and locate the device ID inside of it.
- If you have another type of device, you can try removing the battery from the phone and locating the ID inside or checking your phone’s packaging on the outside and the inside.
Q Link’s BYOP eligibility rules include:
- All the obligations regarding the contract or the finances must be met with your current provider for the phone to be eligible.
- The phone cannot be flagged as lost or stolen. To unflag it, call your current provider.
- Leased mobile devices are ineligible.
Learn more about Q Link’s BYOP program at qlinkwireless.com/byop.aspx.
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Q Link Wireless Compatible Phones List
Q Link Wireless Compatible Android Phones
- Samsung Galaxy A50
- Samsung Galaxy S7 Special Edition
- Samsung Galaxy S7 Edge Special Edition
- Samsung Galaxy S8
- Samsung Galaxy S8+
- Samsung Galaxy S8 Special Edition
- Samsung Galaxy S8+ Special Edition
- Samsung Galaxy S9
- Samsung Galaxy Note 8
- Samsung Galaxy Note 8 Special Edition
- Google Nexus 5
- Google Nexus 5X
- Google Nexus 6
- Google Nexus 6P
- Google Pixel
- Google Pixel XL
- Google Pixel 2
- Google Pixel 2 XL
- Motorola Moto E4
- Motorola Moto E4 Plus
- Motorola Moto G4
- Motorola Moto G4 Play
- Motorola Moto G4 Plus
- Motorola Moto G5 Plus
- Motorola Moto G5S Plus
- Motorola Moto G7 Play
- Motorola Moto X Pure Edition
- Motorola Moto X4
- Motorola Moto Z2 Play
- Alcatel iDOLTM 5s
- BLU S1/Vivo S
- Essential Phone
- LG X Charge (Amazon only)
- LG Stylo 5
- LG Tribute Empire
- Orbic Wonder
- ZTE Tempo X
- HP Poblano VLE5
Q Link Wireless Compatible iPhones
- iPhone 5c
- iPhone 5s
- iPhone 6
- iPhone 6 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone 7 (RED)
- iPhone 7 Plus (RED)
- iPhone 7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone SE
- iPhone X
Q Link Wireless Compatible Flip Phones
- Alcatel OneTouch Retro
- Kyocera DuraXT
- LG LX160
- Samsung M270
What Are Q Link Wireless Compatible Plans
For Lifeline-eligible customers, Q Link Wireless offers a free Lifeline-only plan.
- Free Always On plan. It comes with unlimited talk and text, unlimited data, unlimited picture messages, voicemail, 3-way calling, no contract, no monthly bills, and no fees. The offer includes a Lifeline plan and Emergency Broadband Benefit plan for eligible customers.
Q Link offers five different paid bundle plans.
- The $15 500 MB data bundle offers unlimited minutes, unlimited text, 500 MB of data, and international calling. The plan comes with 30 service days.
- The $25 1 GB data bundle offers unlimited minutes, unlimited text, 1 GB of data, and international calling. The plan comes with 30 service days.
- The $40 ($35 with auto refill) 3 GB data bundle offers unlimited minutes, unlimited text, 3 GB of data, and international calling. The plan comes with 30 service days.
- The $50 ($45 with auto refill) 5 GB data bundle offers unlimited minutes, unlimited text, 5 GB of data, and international calling. The plan comes with 30 service days.
- The $60 ($55 with auto refill) unlimited data bundle offers unlimited minutes, unlimited text, unlimited data, and international calling. The plan comes with 30 service days.
Q Link also allows their customers to add minutes, data, and international calls.
Adding minutes:
- You can purchase unlimited minutes for 1 day for $1
- Or you can purchase unlimited minutes for 30 days for $5.
Both offers come with unlimited texts, nationwide coverage, voicemail, caller ID, and roaming & texting.
Adding data:
- Add 100 MB of data for $3 (30 service days)
- Add 500 MB of data for $10 (30 service days)
- Add 1 GB of data for $15 (30 service days)
- Add 2 GB of data for $25 or $22.50 with auto refill (30 service days)
- Add 4 GB of data for $45 or $40 with auto refill (90 service days)
- Add 5 GB of data for $55 or $50 with auto refill (90 service days)
Adding international calls:
- World Link 3 is a $3 plan with a rate per minute and 30 service days.
- Global Connect Unlimited is a $5 plan with unlimited international minutes and 30 service days.
- World Link 5 is a $5 plan with a rate per minute and 30 service days.
- World Link 10 is a $10 plan with a rate per minute and 30 service days.
You can learn more about Q Link plans and purchase them at qlinkwireless.com/members/cart/quickpurchase.aspx?shop=bundles#.
How Do I Get Q Link Wireless Compatible Free Phone?
The simplest way to get a Q Link Wireless compatible phone is by getting one at Q Link Wireless. They offer a decent selection of mobile devices ranging from simple flip phones to the latest and most advanced smartphones. All the devices that are for sale at Q Link Wireless are obviously compatible with their services.
Another option to get a Q Link compatible phone is to bring a compatible device yourself. To check whether or not it is compatible with their services, visit qlinkwireless.com/byop.aspx, enter your device ID (ESN, IMEI, or MEID) and press ‘Continue’.
If you want your device to be free, you can bring a compatible free phone that you received from another Lifeline provider or a service provider that offered a free phone as a part of a special promotion deal.
As we have established, Q Link is a Lifeline provider, as such, they offer free phone services and sometimes even free tablets for Lifeline-eligible customers. However, in comparison to many other Lifeline providers, Q Link does not provide free government phones. Instead, they offer highly discounted upgrade phones for only $25 to their Lifeline-eligible customers. Eligibility for Lifeline caries by state, however, the general criteria requires you to either:
- Participate in a government assistance program
- Or your total household income meets your state’s Federal Poverty Guidelines
You can determine whether or not you are Lifeline-eligible at qlinkwireless.com/members/lifeline-eligibility.aspx.
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What Other Carriers Are Compatible With Q Link Wireless?
Q Link is an MVNO that uses other carrier’s networks. Previously, they used to rely on Sprint’s towers and network and used CDMA devices. However, since the Sprint-T-Mobile merger in 2020, they now run on T-Mobile’s new network and use both CDMA and GSM devices. As such, you should be able to use both unlocked GSM and unlocked CDMA devices with Q Link’s services.
If you wish to take your Q Link phone to another carrier, you must first make sure it is unlocked and determine whether you have a GSM and CDMA device. If you have a GSM device, you should be able to use it on T-Mobile and AT&T, and most of their MVNOs. On the other hand, if you have a CDMA phone, you could probably take it to Verizon, US Cellular, and other CDMA-enabled MVNOs.
What Are the Q Link Wireless Compatible Phone Replacement Terms?
All Q Link devices are covered by two warranties – the 14-day Q Link return guarantee and the manufacturer warranty.
1. 14-day Q Link return guarantee
Q Link Wireless will replace any mobile device that malfunctions with a new smartphone within 14 days of delivery. Note that cosmetic defects and scratches do not qualify under the return policy.
To return your malfunctioning device, make sure to call Q Link’s customer care at 1 855-754-6543 and request a return authorization number (RMA). Then, write the received RMA number on the prepaid shipping label (which is available at Q Link’s website). Tape the label to the original box. Place the phone inside the box, seal the package with tape and drop it off at a post office to ship it back to Q Link at no cost.
2. Manufacturer warranty
All Q Link phones come with a 1-year manufacturer’s warranty. If your phone starts malfunctioning or breaks down on its own (without you having misused or damaged it in any way) within 1 year of delivery, you can contact the manufacturer and ask them for a replacement phone.
In case your phone gets lost, stolen, damaged, or breaks down after the warranties expired, it’s best to purchase a Q Link replacement phone. The company offers replacement phones at very low prices (starting at $25).
Q Link Wireless Compatible Phones Others Things You Should Know
How Is the Q Link Wireless Coverage?
Q Link Wireless uses the new T-Mobile nationwide network, which is the largest 4G LTE and 5G network in the country and reaches over 99% of the entire U.S. population. As such, Q Link has a very reliable and fast nationwide coverage. To see how good is their network in your area, visit qlinkwireless.com/Coverage.aspx and drop a pin on the map or enter your city, state, or ZIP code.
In Which States Can You Get Q Link Wireless?
Q Link Wireless provides services in most U.S. states, including Arkansas, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, Ohio, Rhode Island, South Carolina, Texas, West Virginia, and Wisconsin. However, their services are not available everywhere.
Does the Government Provide Q Link Wireless Compatible Phones?
Q Link Wireless doesn’t provide government free phones, however, they do offer highly subsidized devices for only $25.
Are Q Link Wireless Phones Unlocked?
Technically speaking, Q Link Wireless phones are not locked. However, they also state that “The Q LINK Wireless Mobile Device is provided exclusively for use by you, the end consumer, with the Q LINK Wireless Service available solely in the United States, Puerto Rico, the U.S. Virgin Islands, or Guam. Any other use of your Q LINK Wireless Mobile Device, including, but not limited to, resale, unlocking, and/or re-flashing of the phone, is unauthorized and constitutes a violation of your agreement with Q LINK Wireless.” If you think your phone cannot be used with other carriers, simply call Q Link’s customer support at 1-855-754-6543 and request unlocking.
Can I Upgrade Q Link Wireless Compatible Phone Free?
No, you cannot upgrade your Q Link phone for free. However, you can upgrade it. Any kind of replacement or upgrade phones can be purchased at their website or other retailers for as low as $25.
Can I Use Bring Your Own Phone With Q Link Wireless?
Yes, Q Link Wireless offers a Bring Your Own Phone (BYOP) program, which allows customers to bring their own compatible devices. To learn more and check your phone’s eligibility, go to qlinkwireless.com/byop.aspx.
What Is Q Link Wireless Customer Service?
Q Link Wireless has a very responsive customer care service. They are available 24/7 and can be contacted via their reliable help center at support.qlinkwireless.com, contact form at qlinkwireless.com/members/support.aspx, and by phone at 1 (855) 754-6543.
Is Q Link Wireless CDMA or GSM?
Q Link used to run on Sprints network and use CDMA devices. Nowadays, since Sprint has merged with T-Mobile, the provider uses the new T-Mobile’s network and thus they use both CDMA and GSM phones and technologies.
What Towers Does Q Link Wireless Use?
Q Link uses T-Mobile’s towers.